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myCloudDoor Privacy Policy

This Privacy Policy outlines our handling practices with regard to such information that can be used to directly or indirectly identify an individual (“Personal Data”).

This Privacy Policy applies to www.myCloudDoor.com and any other website which references this Privacy Policy like www.myCloudInstant.com. The data controller in the case of www. myclouddoor.com is myCloudDoor Solutions SL, Paseo de la Castellana, 40, 8ª Madrid, 28046, Spain (myCloudDoor). The data controller in the case of other websites that reference or otherwise use this Privacy Policy is the myCloudDoor Group entity set out in the relevant legal disclosure or, if a legal disclosure is not required in accordance with local laws, the copyright of such website.

 

1. Global Privacy Fundamentals

Our privacy practices set out herein reflect current global principles and standards on handling Personal Data. These principles include notice of data use, choice of data use, data access, data integrity, security, onward transfer, and enforcement/oversight. We abide by the privacy laws in the countries where we do business.

 

2. Consent

By using this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not use this website.

If we decide to make changes to this Privacy Policy, we will post the changes on this website so that you will always know what Personal Data we collect, and how we use it. We therefore encourage you to periodically look for updates to this Privacy Policy.

As may be required by applicable law, we may also seek your explicit consent to process certain Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntarily. In case you do not grant the requested consent to the processing of your Personal Data or later inform myCloudDoor that you do not want myCloudDoor to further process your Personal Data, however, the (further) use of certain offerings or services of myCloudDoor may be either not possible or limited in scope.

 

3. Collection and Processing of Your Personal Data

To serve you better and understand your needs and interests, myCloudDoor collects, exports, and uses Personal Data with adequate notice (as set out herein) and, where legally required, consent, along with required filings with data protection authorities, when applicable.

When you visit our website, we may record your IP address and use cookies and other Internet technologies to gather information about our visitors and their interests. Depending on the Automated Tools used, the gathered data comprise, in addition to your IP address, the cloud identity we assign to you when you register with myCloudDoor, the type of browser you use, the myCloudDoor websites you have visited, the objects you have clicked on a certain myCloudDoor website, the time you have spent on a certain website, the referring website from which you have accessed a myCloudDoor website and the foreign destination website which you access from an myCloudDoor website.

We may further collect and process any Personal Data that you volunteer to us, e.g. when you register for events or other offerings of myCloudDoor, subscribe to newsletters, participate in online surveys, discussion groups, forums, or when you make purchases or otherwise submit your contact details to myCloudDoor.

Such Personal Data will comprise in the individual case (a subset of): your first and last name, your postal and email, your telephone number, log in data for social networks, financial and banking details relevant to process your order and certain information about the company you are working for (i.e. your company’s name and postal address, your job title and seniority level) as well as information as to which relationship between myCloudDoor and you exists.

 

4. Use and Purpose of Collected Personal Data

We will use such information only as described in this Privacy Policy and/or in the way we specify at the time of collection. We will not subsequently change the way your Personal Data is used without your consent, as required by applicable law.

We will exclusively use your Personal Data for the following purposes:

  • To process your orders and deliver the products, services and information that you have ordered;
  • To keep you up to date on the latest product announcements, software updates, software upgrades, security patches, system enhancements, special offers, and other information regarding myCloudDoor’s software and services.
  • To provide the ability to contact you in order to respond to your inquiries, and provide you with shipping and billing information, and to provide customer feedback and support;
  • To tailor information about our products and services to your individual interests.
  • To meet contractual obligations; and
  • To comply with applicable regulatory requirements. You therefore acknowledge and agree that myCloudDoor may (i) automatically check any user registration data and other information you provide about your identity against applicable sanctioned party lists; (ii) regularly repeat such checks whenever a sanctioned party list is updated or when you update your information; (iii) block your access to myCloudDoor’s services and systems in case of a potential match; and (iv) in case of a potential match contact you in order to confirm your identity.

 

5.    E-mail Addresses

If you choose to give us your e-mail address, we will communicate with you via e-mail. We do not share your e-mail address with others outside the myCloudDoor unless this is required for the business relationship between you and myCloudDoor or if you register for third party services. You can choose not to receive any more e-mails at any time. However, such choice will not affect the sending of emails that are strictly required to perform the business relationship between you and myCloudDoor.

 

6. Shopping or Event Registration

Our site includes order forms that you fill out to request information, products, and services. These forms may in addition to the information described above collect your financial information, such as your banking details or credit card numbers. myCloudDoor promises to use any financial information that you submit solely for billing and payment purposes for that special transaction.

 

7. IP Addresses

We use IP addresses to help diagnose problems, to establish the country from which a user is using our websites and services in order to provide appropriate legal statements, to administer our website, and to gather demographic information.

myCloudDoor will only gather information related to your visit to the myCloudDoor sites. We do not track or collect Personal Data from your visits to companies or entities outside myCloudDoor group of companies.

 

8. Automated Tools

In addition to the information you provide, myCloudDoor may also collect information during your visit to a myCloudDoor website through Automated Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at a myCloudDoor website.

 

9. Security of Your Personal Data

myCloudDoor is committed to protecting the Personal Data you share with us. We bind our employees and data processors to observe your privacy and confidentiality rights.

 

10.    Links to Other Sites

This Website may contain links to third party sites, including Sellers and Partners of myCloudDoor. Accessing any other Internet site linked to this Website is at the your own risk and myCloudDoor is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites. myCloudDoor provides these links merely as a convenience and the inclusion of such links does not imply an endorsement. Therefore, we recommend that you carefully read the privacy statements of such foreign sites.

 

11. Choice/Opt-Out

We communicate with users who subscribe to our services on a regular basis via email, and we may also communicate by phone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm your opening of an account, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are not marketing related but merely required for the relevant business relationship.

 

12. Data Retention

myCloudDoor will not retain your Personal Data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. In particular, and if no such contradicting statutory obligation exists, myCloudDoor will delete your Personal Data once you inform myCloudDoor that you do not want myCloudDoor to further process your Personal Data. Please direct any such request to info@myclouddoor.com Kindly note that in this case the use of certain services or offerings may either be limited or not possible any longer. In case there is a contradicting statutory obligation for myCloudDoor to retain your Personal Data, myCloudDoor will block it against further processing and then delete the relevant Personal Data when the requirement to retain it has ceased.

 

13. Inquiries, Access and Updating Your Personal Data

myCloudDoor needs your help in keeping the Personal Data you have shared with us accurate and up to date. If you are a registered user, you may make these updates yourself online. You may also make these updates or other changes by sending an email to info@myclouddoor.com.

If you have any other questions about this Privacy Policy or if you wish to inspect the Personal Data we hold about you, please contact: info@myclouddoor.com.